Stickers for tag Ciotalknetwork

Adopting AI for Customer Service

When AI and customer service areas meet, they can completely change the customer experience from ‘okay’ to ‘wow’. Where do they meet? How? Can you help?

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AI and Supply Chain Management

What slips out when some companies try to make AI shine for SCM? Why is it so tough to bring the AI value to supply chains?

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Steps to Digital-Enabled Contract Lifecycle management

There is more to digitizing contract management than merely turning paper to clicks. What tools, processes, problems and remedies should you be ready with?

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Leading the New Digital-Native Generation

Can CIOs ever understand the small attention spans and big priorities of the Centennials? How to lead the digital-natives well?

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Leadership Recipe for VUCA

What is VUCA? Does it matter for leaders today? More than it ever did? Decode the mystery here.

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Taming the data security beast

Data security is a beast overwhelming security

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Tracking Digital Progress and Performance

Can business and IT leaders ever find a common ground on KPIs? They ‘have to’, if they want to be on the fast track of digital progress. But how?

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COVID-19 – The Pandemic of Opportunities

Think bigger. Think outside the box. Can you find ways to gain from the transformation that the pandemic presents? A CIO tells how.

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Handling Dark Data Perils

Dark data is not just unused gold. It has serious consequences from IP, compliance and security aspects as well. But what to do about this dark data?

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Steps to Intuitive and Integrated Government

Citizens are demanding faster response, value-centric services, intuitive

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